We're here to help.
Respondifi is designed for professionals who value reliability, clarity, and trust. Our support team is here to help.
Typical response time: within 24–48 business hours. For urgent issues, include URGENT in your message on our contact form so we can prioritize your request.
Quick contact
Response Time: 24–48 business hours
Critical Issues: Include URGENT in your contact form message
Human-first support, no bots.
Supported Platforms
- iOS 16+
- iPhone & iPad
Support Channels
Response Time: 24–48 business hours
Critical Issues: Include URGENT in your contact form message
When to contact support
- Account access issues
- Subscription or billing questions
- Technical problems with the app
- Security concerns
- Feature questions or feedback
Common Topics
- Account access & authentication
- Subscription & billing
- Token usage & limits
- Email OAuth troubleshooting
- Audio & transcription quality
- Document conversation
Data & Security Issues
Security‑related issues are prioritized immediately. When contacting us about security concerns, please include:
- Device model
- iOS version
- App version
- Description of concern
Security priority
We take security seriously. If you discover a potential security issue, please contact us immediately and include URGENT - Security in your message.
Product Feedback
We welcome thoughtful feedback from founders and professionals.
Your feedback helps us improve Respondifi and make it better for everyone. We read every message and appreciate your input.